Sales Administrator (AI/PDPA) - New Graduated are welcome

General Support

• Support business development team in preparing, checking and processing documentation such as contracts, service purchasing orders, quotations, tax invoices, and business letters

• Handle customer leads, including contacting potential customers to discover business needs, proposing appropriate services/solutions, following up with on-going discussions, and ultimately closing sales

• Handle client inquiries, issues, or complaints related to services/solutions, usage issues, etc. by phone or email

• Verify orders including customers' personal information and payment details

• Manage sales and customer records on CRM system for accurate and updated data

• Coordinate with internal and external teams to support related projects

• Build sales performance reports for weekly and monthly sales meetings

• Support sales operations and other tasks as required

Sales Operations and Administration

• Gather, outreach, and track leads to turn them into sales

• Coordinate business meetings, provide client consultations, and lead pitching on relevant solutions, focused on delivering business impact

• Create proposal and/or quotation, and other business documents as required

• Coordinating sales efforts with Project Manager/Legal Counsel to ensure smooth project execution

• Ensure that all client issues, inquiries and concerns are addressed swiftly and accurately throughout the project

• Continuously find ways to improve sales processes and internal operations

• Maintain strong relationships with clients and related network

• Visit and revisit clients and potential leads to evaluate needs or promote products/services (upselling) as required

Feedback Monitoring

• Liaison with internal teams, including Product, Marketing, and Development to ensure continuous improvement

• Keep good relationships with clients and take CSAT post-implementation

Qualification:

• Bachelor’s Degree in Business, Sales, Marketing, or related field

• Experience in Sales Administration (for SaaS product a huge plus)

• New graduated are also welcome!

• Ability to communicate effectively with clients, namely selling, persuading, conflict resolution

• Good understanding of sales performance metrics to build impactful sales reports and evaluate progress

• Advanced knowledge of administrative recordkeeping

• Excellent interpersonal and communication skills

• Excellent problem-solving and multitasking skills

• Good at G suite and Microsoft Office

• Good English and Thai both written and verbal