QC Assistant Manager (Based in Chiang Rai)

Job Title: QC Assistant Manager
Department: Quality Control (QC)
Reports To: QC Manager / Quality Head
Job Type: Full-time
Location: Wiang Chai, Chiang Rai
 

Job Summary:

The QC Assistant Manager supports the Quality Control Manager in ensuring product quality meets company standards and regulatory requirements. This role involves supervising QC teams, conducting tests and inspections, analyzing quality data, and implementing corrective actions to maintain high product consistency and safety. The ideal candidate should have expertise in quality control processes, laboratory testing, and compliance with industry regulations.

Key Responsibilities:

Quality Control & Compliance:

• Assist in developing, implementing, and monitoring QC policies and procedures.
• Ensure compliance with industry standards and regulatory requirements (GMP, HACCP, BRC, Halal, Kosher and etc.).
• Conduct routine quality checks, inspections, and laboratory tests on raw materials, in-process, and finished products.
• Maintain accurate QC records, test reports, and documentation for audits and regulatory reviews.
• Support external audits, regulatory inspections, and certification processes.

Testing & Process Monitoring:

• Oversee testing of materials and products using analytical instruments and laboratory equipment.
• Ensure adherence to standard operating procedures (SOPs) and quality specifications.
• Identify deviations, non-conformities, and defects, implementing corrective and preventive actions (CAPA).
• Work closely with production teams to address quality issues and improve process efficiency.

Team Leadership & Training:

• Supervise and mentor QC staff, ensuring proper training and skill development.
• Assign tasks, monitor team performance, and ensure adherence to quality objectives.
• Conduct training sessions on quality control procedures, safety protocols, and best practices.
• Promote a culture of continuous improvement and quality awareness across departments.

Data Analysis & Reporting:

• Analyze quality data, prepare reports, and present findings to senior management.
• Investigate product defects, customer complaints, and process deviations, implementing corrective actions.
• Track and report key performance indicators (KPIs) related to product quality and laboratory efficiency.

Supplier & Customer Quality Assurance:

• Work closely with suppliers to ensure raw materials meet quality standards.
• Address and resolve customer complaints related to product quality.
• Participate in supplier audits, evaluations, and performance monitoring.

Required Qualifications & Skills:

Education & Experience:

• Bachelor’s degree in Chemistry, Microbiology, Food Science, Engineering, or a related field.
• 3-5 years of experience in Quality Control, with at least 1-2 years in a leadership role.
• Experience in food manufacturing

Technical Skills:

• Strong knowledge of QC testing methods, analytical techniques, and laboratory equipment.
• Familiarity with industry regulations (GMP, HACCP, BRC, Halal, Kosher and etc.).
• Knowledge of Food Safety Standards: CoC (Costco Code of Conduct), BRCGS (Brand Reputation Compliance Global Standard), C-TPAT (Customs-Trade Partnership Against Terrorism)
• Experience with statistical process control (SPC) and root cause analysis.
• Proficiency in quality control software and laboratory management systems.

Soft Skills:

• Strong leadership and team management abilities.
• Excellent problem-solving and analytical skills.
• Effective communication and report-writing skills.
• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines.