PMM / Factory Sales - Network Infrastructure Business Unit (Bangpoo)

The PMM/Factory Sales role is responsible for managing customer relationships, ensuring timely order fulfillment, and coordinating production schedules to meet customer demands. This position requires strong communication, problem-solving, and organizational skills to effectively address customer needs and drive business growth.

Your main role is to:

• Order Fulfillment: Oversee the entire order fulfillment process from order placement to delivery.

• Production Scheduling: Coordinate production schedules to align with customer demands and optimize resource utilization.

• Demand and Resource Management: Analyze customer demand and allocate company resources accordingly to ensure timely delivery and customer satisfaction.

• Customer Complaint and Quality Management: Investigate and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.

• Customer Expectation Management: Proactively manage customer expectations, providing timely updates and addressing concerns.

• Account Receivable Management: Monitor and manage outstanding accounts receivable, ensuring timely payment collection.

• Customer Relationship Management: Maintain regular communication with key customers, providing weekly status updates and conducting evening conference calls with North American clients.

Who are we looking for?

• Bachelor's degree in Business Administration, Management, Marketing, International Business, or Industrial Engineering.

• Minimum of 5 years of relevant work experience preferred.

• Strong team player with the ability to work independently and self-motivation

• Experience in production planning or customer service

• Proficiency in relevant software applications (e.g., ERP, CRM)

• Strong analytical and problem-solving skills

• Language Proficiency:

  • English: Excellent (listening, speaking, reading, writing)

  • Chinese is plus (listening, speaking)

Top reasons for joining us?

• Opportunity to join a diverse and international company that can help create a greener more intelligence-driven future.

• A number of programs each year to support you in your career journey and our program offering continues to grow annually.

• Balance life as we have 5-day workweek policy

• We offer comprehensive medical insurance coverage for you and your family.

• Yearly bonus and quarterly incentive to reward your achievements.

• We provide a free bus and van shuttle service to many locations around the company.

For more details about Delta Electronics please visit www.deltathailand.com