Operation Manager

Job DescriptionDetails

Overall check1. Anything unsual from 2F to 4F. Lighting, leaking, furniture, customer, etc
2. Inform us if anyCustomer service 1. Be fimilliar with TLoft menu/package/price
2. Everday Update
3. Introducing, suggesting and assistingDrink and water 1. Check hot water, filtered water amount regularly
2. Make cold brew Mon to Fri at 12:30 pm (44g:760ml, grinder 4), Americano (20g:270ml, grinder 2),
3. Cold drink: coaster for water cup, shot cup for syrup and milk
3. Hot drink: coaster for mark cup, shot cup for tea bag
* Boiled water for tea bags and cocoInventory check up inventory check, expired date check, calculate amount and place order accordingly (stationary as well, paper, tape and so on)Vendor coordinationArrange, order, examine with the vendors (ice, coffee bean, pepsi, etc.)Contractors coordinationroutine maintance and others (gardening, pond cleaning, AC and so onFacebook, ig, line offical msg notification if anyhelp reply or notify KlickCleaning supply and others check up and order Check with cleaning lady and front deskTL IRTAfter you or front desk done, check and export pdf file to folder and send to client.TL Tenant Inovice All expenses receipts and invoices Scan, file name, archivePOS1. Use as instructed (Order, Member)
2. New item, new member set ups
3. Money count and check today sales
4. DL shift report of the day, 1st day up to date vat report, vat by receip report to archive File name: 20220630, P0630, P0630 BY RECEIPT, Log out and trun off.
5. Every end of month DL VAT repoort, VAT repoprt by receipt, Refund report, Overing report (Cancel), e-Journal of the month to archive File name: P2206, P2206 BY RECEIPT, 2206 REFUND, 2206 CANCEL, RT2206Close TLoft AT 7:00PM1. Check all locks and AC.
2. If tenants still working, leave a gap at the iron gate.Leasing or member document1. Collecting needed documents, check contract content, explain to client if need be, room handover conditions and furnitures list
2. If needed contact accountant for necessary documents or check current contracts modification and soHR related1. HR recruitment, HR documents
2. Finger Print file DL, updates, examine
3. Shift/Leave Chart updatesField researchChecking others for new updates and promotionMarketingCheck whats current and come up with new strategy, plan, event, meeting with Klick to discussSocial mediaCheck and come up with simple english content every end of month for next monthHoliday Greeting email to all clientsNY, CNY, SongKran, mailing list up datesJanAC big cleaning, change water filter, big glasses cleaning please help scheduleDecPipe plumbing - please help schedule cleaning (bar)DecWater tank cleaning - need to source