Logistics and Supply Chain Manager

General Responsibilities:

1.       Logistics Management:

• Plan and manage end-to-end logistics operations.

• Ensure smooth importation with freight forwarders and customs brokers.

• Supervise customs declarations and compliance.

• Oversee quality management (delivery claims, recalls).

2.       Warehouse Management:

• Manage the 3PL Distribution Center for retail and e-commerce.

• Monitor 3PL contract performance and compliance.

• Coordinate with retail teams for planning and deliveries.

• Drive continuous improvements in operations (KPIs, costs, processes).

3.       Inventory Management and Compliance:

• Ensure products meet legal and Hermès-specific standards.

• Audit stock accuracy and security measures.

• Support audits and inspections.

4.       External Stakeholders Management:

• Manage contracts with key partners (3PL, insurance, freight forwarders).

• Negotiate with service providers for cost and improvement objectives.

• Maintain relationships and act as the main contact for logistics matters.

5.       Supply Chain Strategy and Planning:

• Assist in budget planning and forecasting.

• Manage logistics operating expenses.

• Lead execution of the supply chain roadmap.

6.       Projects and Sustainability Management:

• Implement logistics and warehouse projects.

• Oversee phase-out operations and special projects.

• Optimize discussions on sustainability and green logistics.

Requirements & Capabilities:

• University graduate with 5-10 years in logistics and supply chain management, preferably in retail.

• Excellent knowledge of export/import regulations, customs clearance, and logistics operations.

• Strong operational and compliance focus.

• Numeracy and finance understanding (budget planning, external consultant management).

• Organized, flexible, reliable, with strong analytical skills.

• People management skills, ability to lead and motivate.

• Strong interpersonal skills, team player attitude.

• Effective communication and coordination with stakeholders.

• Ability to work independently in a fast-paced environment.

• Fluent in English with excellent communication skills.

• Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.