Lab Equipment Telesales (Thai Speaker) - Based in KL, Malaysia

1 - POSITION OVERVIEW

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

2 - MAIN RESPONSIBILITIES
 

• Reaching out to potential and existing customers through phone calls, emails, and online meetings to promote products or services. 

• Following up on leads generated from marketing efforts and ensuring all leads are tracked and followed up on promptly.

• Managing daily sales operations, responding to customer inquiries, and providing tailored solutions to meet customer needs.

• Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met.

• Maintains product knowledge by attending training workshops and keeping up to date on product material.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

3 - JOB REQUIREMENTS
 

• Possess 4 years of bachelor’s degree in any science-based programme. Chemistry Science/Biotech or other related medical course will be preferred.

• 0-2 years overall work experience with a technical (scientific) background. Experience working in a lab or pursuing research is preferred. 

• Fresh graduate or customer service background are welcome to apply.

• Native Thai with good communication skill in English.

• Open to relocate to Kuala Lumpur, Malaysia.

WHO IS TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.