E-commerce Executive (welcome new grads)

RESPONSIBILITIES:

• Develop and execute e-commerce sales strategies to meet targets. Optimize pricing, promotions, and product positioning.
• Manage online sales operations and provide comprehensive sales reports to relevant departments within the organization.
• Prepare and present detailed daily and monthly performance reports to monitor progress and inform future strategies.
• Ensure a seamless shopping experience, handle inquiries, and implement retention strategies.
• Develop and execute strategies to maintain and enhance relationships with both existing and new customers, ensuring repeat business.
• Execute digital campaigns, optimize SEO/SEM, and collaborate with influencers to attract new customers.
• Perform regular weekly and monthly analyses of competitors' activities on eCommerce platform.
• Implement loyalty programs, personalized marketing, and social media interactions to enhance engagement.
• Facilitate effective communication and collaboration with internal teams and external partners.
• Undertake additional tasks and projects as assigned to support overall business objectives.

QUALIFICATIONS:

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
• Proven experience in managing Online channels & E-commerce platform such as Line@, Instagram, Facebook, Shopee, Lazada, and TikTok shop.
• Excellent communication and interpersonal skills for customer service and cross-functional collaboration.
• Be highly responsible, positive thinking, growth mindset and good teamwork.
• Highly organized with strong attention to detail.
• Proactive and able to work independently as well as part of a team.