DevOps Engineer / System Engineer

Objectives of this Role

• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

• Building and implementing new development tools and infrastructure to manage platform infrastructure for public cloud and applications

• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve

• You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.

• Enjoy for testing new software, Research & develop or prove of concept for new software and discussion in teams.

• Provide primary operational support and engineering for multiple large distributed software applications

• Improve reliability, quality, and time-to-market of our suite of software solutions

• Working Closely with our develop teams for improvement pipeline of CICD.

• Work with Process on ISO27001/2000

Daily and Monthly Responsibilities

• Deploy updates and fixes, and provide Level 2 technical support.

• Perform root cause analysis of production errors and resolve technical issues

• Gather and analyze metrics from both operating systems (Centos, Ubuntu, FreeBSD, Windows Server) and virtualization technology (OpenStack, Proxmox)

• Participate in system design consulting, platform management production system through application reviews, capacity planning, and performance tuning.

• Use your analytical skills to identify issues, propose solutions and deliver successful resolutions and use monitoring tools (Zabbix, Prtg, Cacti, etc.)

• Support team members throughout the cloud operations organization, being a prime escalation point and Tier 2 cloud infrastructure engineer ticket (Zendesk, Monday, Clickup)

Required Skills and Qualifications

• Bachelor’s degree in computer Science or related technical major, or commensurate experience

• Advanced experience with System Engineer with Linux and Windows (Ubuntu, CentOS, RedHat, Windows Server)

• Strong in CI/CD process with Opensource Software, Experience with Gitlab_ci , Jenkin, ArgoCD , Tekton, Spinnaker, helm, flux etc.

• Experience with cloud or virtualization at least two Docker, Kubernetes, AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere

• Advanced of experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, Iperf, dig, cURL or related)

• Exposure with one of the following relational databases MySQL, MariaDB, Percona, MongoDB develop and maintain installation and configuration procedure

• Scripting in Ansible, Shell, Perl, and Python, terraform, Jenkin to automate system

• The ability to handle and resolve critical customer issues/escalations, including on-call job rotations

• Experience develops software with Python3, nodeJS, C as well.

• Experience with distributed storage technologies as well (NFS, Ceph, S3)

• Hands-on, self-starter

• Problem-solving attitude

Benefits:

• Performance and salary review after successfully passing probation

• Bonus 1-3 months (based on your performance and Company operating results)

• Group Health Insurance

• Social Security

• Provident Fund

• Free Fitness membership at NT Tower 2nd floor

• Office snacks

• Badminton outing every Thursday

• Monthly Town Hall Parties and Activities

• Annual Holiday Outing

• Annual Health Check-up

• Friend Get Friend Program

• Bring Your Own Device Program

• Vacation & Personal Leave starting at 10 days/year and increases with each year of service

• Birthday Leave

• Up-Skill Leave