Customer Service Coordinator (Chinese Speaking)

MAIN FUNCTIONS
support coordination and operation for Customer Service team

• Customer Account Specialist with customer service or supply chain and logistics background (is a plus) to provide support to customers

• Customer services team is located in Bangkok and provide support to customers in Asia Pacific
  Key Responsibilities:
  - Act as customer’s primary point of contact & maintain strong business relationship with assigned customers facing activities - order commitment and fulfillment; invoicing and issue resolution.
  - Responsible for providing customer support and ensure customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
  - Work and cooperate with other related functions as necessary to ensure customer/supplier issues are resolved, provide best option solution, and communicated back to customer/supplier in a timely manner.
  - Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor.

• Position will received direction and support.

QUALIFICATIONS  

• Bachelor's degree in any field (with Mandarin skill as 3rd language)

• New graduate or some work experience is welcome  

• Excellent verbal and written communication skills

• Communicable in English and Good in Mandarin (HSK 5+)

• Proficient in Microsoft Offices, Experience in using company system is a plus

• Fast learner, Able to work in team and individually

• Time management, Detail oriented, Service minded

• Strong administrative, communication and coordination skill

Work Schedule: Mon-Fri, 8.00-17.00
Location: BTS Saladaeng, MRT Lumpini or Silom
Company: International Oil & Gas 
Employment Type: Contract 1 year with benefits (renewable based on performance and company consideration)

If you are interested, please click apply with your resume (with photo) attached and provide your expected salary. All information provided will be kept confidential and used only for recruitment process.