Business Process Improvement Specialist

Job Summary & Purpose:

•  Act as change agent to identify business process that need to improve via Policy, Procedure and Work Instruction review.

•  Facilitate process owner and team on business improvement by using improvement tools such as Lean, Six Sigma, etc.

•  Identify operation risk and provide risk mitigation for ‘To-Be’ process.

•  Gate keeper for all process document control throughout the life cycle (Create – Approve – Distribute – Retain – Review) to ensure high standardize of document control.

Principal Accountabilities:

•  Facilitate process owner to identify key and non-key business process of each business function.

•  Lead business process optimization via Policy, Procedure and Work Instruction create/review by apply process improvement tool.

•  Ensure all ‘To-Be’ process be identified operation risk and have risk mitigation for key risk.

•  Ensure Lean and standardize business process prior automate by system and complete process document to maintain the gain of process improvement.

•  Create standard template and guideline for process document control throughout the life cycle of process document (Create – Approve – Distribute – Retain – Review).

•  Monitor the progress of company Policy and Procedure create and review.

Dimensions:

•  No of incident from CG Internal Audit.

•  Project cost saving

Qualifications Required:

Education: Degree in Industrial Engineering, Science or similar

Experience: Experience of at least 2 years in process improvement

Characteristics/Skills:

• Propensity to work for projects involving various corporate functions

• Orientation to user, customer

• Leadership

• Big Picture View

• Change management

Language: Good level of English

Location: Central Chaengwattana Tower (Onsite)