Business Analyst (Expertise in Insurance Claims)

Position Business Analyst

Area Expertise: Motor Claims (Any claims are in consider but Motor would be advantaged)

Job Purpose:

Business Analysis, prepare requirements, specifications, business processes, testing and end-to-end project completion

Roles & Responsibilities:

• Analyzes and documentation required information, specifications, business processes and data

• Understands the business issues/pain points and recommend solutions to users

• Review and edit requirements, business processes and recommendations related to proposed solution

• Develops business requirement document/functional specifications

• Design the system to fulfill the user requirements

• Communicate needed changes to development team

• Develop test scenarios and test cases. Conduct testing according to plan

• Ensure issues are identified, tracked, reported, and resolved in a timely manner

• Handle post-implementation production support after project go-live. Prepare the user manual and conduct training as required

• Build and maintain productive user relationships with service mind set

• Perform other related duties as assigned.

Candidate Specifications:

• Bachelor’s degree or above in Information Technology or related

• Minimum 5 years of working experiences.

• Expertise in non-life Insurance with Motor Claims (Motor Product is advantaged).

• Able to use Microsoft Office suite

• Can communicate in written and spoken English

• Good at documentation skill

• Pursues initiatives with energy and sense of urgency

• Self-learning, energetic, enthusiastic, and good team player

• High responsibility, willing to work hard and under pressure

• Strong analytical skills both quantitative and qualitative

• Able to cope with tight deadline