Area Leader & Member Support Manager

Serves as the primary point of contact for the Director for Temporal Affairs (DTA) regarding the day-to-day operations of Leader and Member Support (LMS) in the Asia Area. Ensures alignment with Church policies and enhances the overall leader and member experience in administrative matters. This senior management role requires hands-on experience in strategic consulting, capability building, and navigating frequent changes to help hasten the Lord’s work. This position reports to the DTA.

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

• Lead, manage, and motivate a diverse workforce in the area, including Leader Support Managers and Specialists from various countries to deliver services in a Christlike manner.
• Lead change initiatives and drive service improvements within the area to align local operations with the global direction of the Church by ensuring consistency, scalability, and long-term sustainability of leader and member support.
• Foster and maintain effective relationships with ecclesiastical leaders to ensure understanding and alignment with temporal affairs policies.
• Coordinate with the Global Services Department (GSD) to align systems, training, and processes.
• Ensure complex leader inquiries are resolved efficiently and effectively in collaboration with GSD, Finance, and other related departments.

• Demonstrate kindness, humility, and Christlike leadership while possessing strong analytical skills and emotional intelligence.
• Bachelor’s degree required; Master’s degree (MBA, MPA, Finance or a business-related field) preferred.
• Minimum of 10 years of experience in relationship management, customer experience, service delivery, counseling, healthcare, social work, human resources, finance, or a related field.
• At least 3 years of leadership and people management experience, preferably in a multicultural or international environment.
• Hands-on experience in the systems including but not limited to Leader and Clerk Resources (LCR), missionary online application, patriarchal blessing, and Customer Relationship Management (CRM) would be a plus.
• Exceptional communication and presentation skills, with the ability to engage effectively at all organizational levels.